Return & Refund Policy
Effective Date: [1/29/2026]
At The Breath Source (“we,” “us,” or “our”), we are committed to transparency and fairness. This Return & Refund Policy explains how returns and refunds are handled for purchases made on thebreathsource.app, as well as purchases made through partner or third-party shops linked from our platform.
1. Purchases Made Directly on thebreathsource.app
If you purchased a product directly from thebreathsource.app and wish to request a return or refund, you must contact us using one of the following channels:
All requests must include proof of purchase and the reason for the request. Approval of returns or refunds is subject to product condition, usage status, and applicable time limits, and will be reviewed on a case-by-case basis in accordance with applicable laws.
2. Partner Shops & Third-Party Purchases
Certain pages on thebreathsource.app may redirect users to partner shops or third-party websites. These external sellers operate independently and maintain their own return, refund, and customer service policies.
For purchases made through a partner shop or third-party website:
- All return, refund, exchange, and dispute requests must be handled directly with the respective seller
- The Breath Source does not process, manage, or guarantee refunds for third-party purchases
- We are not responsible for fulfillment, shipping, pricing, product quality, or customer support related to third-party orders
Users are strongly encouraged to review the partner’s policies before completing a purchase.
3. Regional Legal Terms & Consumer Rights
United States (US)
For customers located in the United States:
- Returns and refunds are provided in accordance with applicable federal and state consumer protection laws
- Unless otherwise stated, returns are not guaranteed and may be limited based on product type or condition
- Digital products, downloadable content, and services may be non-refundable unless required by law
European Union (EU) & EEA
For customers located in the European Union or European Economic Area:
- You may have a 14-day “right of withdrawal” for eligible purchases made online, starting from the day you receive the product, as required by EU consumer law
- This right does not apply to:
- Digital content delivered immediately with your consent
- Services that have already begun with your agreement
- Products that are sealed and cannot be returned for hygiene or health reasons once opened
- To exercise your right of withdrawal, you must contact us within 14 days using the details provided above
Refunds will be processed in accordance with EU consumer regulations once eligibility is confirmed.
Global (Outside US & EU)
For customers outside the US and EU:
- Returns and refunds are handled in accordance with local consumer protection laws, where applicable
- If local laws do not mandate refunds, returns and refunds are provided at our discretion
- International shipping costs, customs duties, or taxes are generally non-refundable
4. Redirection & External Website Disclaimer
When you leave thebreathsource.app and are redirected to an external website or partner platform, you acknowledge that:
- The transaction occurs outside of our platform
- The Breath Source is not a party to the transaction
- Any disputes must be resolved directly with the third-party seller
5. Policy Modifications
We reserve the right to update or modify this Return & Refund Policy at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
End User Agreement
The Breath Source